Wellness & Wound Care Dietitians | Healing Starts with Nutrition

Privacy Policy

This Privacy Policy explains how Wellness & Wound Care Dietitians LLC (“we,” “our,” or “us”) collects, uses, discloses, and protects the personal information of visitors, clients, and users (“you”) when you access our website, services, and related platforms. By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information in the following ways:

Information You Provide Directly

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Medical or health-related information voluntarily shared through forms or messages

  • Insurance information (if applicable)

  • Appointment details or communication preferences

Automatically Collected Information
When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Date and time of visit

  • Cookies and tracking technologies

Third-Party Information
We may receive information from:

  • Healthcare providers (with your permission)

  • Insurance providers

  • Secure telehealth platforms

2. How We Use Your Information

We use your information to:

  • Provide nutrition counseling and wound care–related services

  • Respond to inquiries or appointment requests

  • Process insurance claims and billing

  • Improve website performance and user experience

  • Maintain secure communication with users

  • Comply with medical, legal, and regulatory requirements

  • Send updates, confirmations, or important service-related communications

We do not sell or rent your personal information.

3. HIPAA & Health Information Privacy

If you submit any health-related or medical information, we treat it as protected health information (PHI). We follow all applicable privacy laws, including HIPAA. Your PHI is used only to provide care, coordinate with providers, or process billing with your authorization.

4. Cookies and Tracking Technologies

Our website may use cookies or similar tools to:

  • Track website performance

  • Remember your preferences

  • Improve user experience

You can manage cookies through your browser settings. Some features may not function properly if cookies are disabled.

5. Sharing Your Information

We may share your information only in the following situations:

  • With Registered Dietitians providing your care

  • With healthcare providers involved in your treatment (with your consent)

  • With insurance companies to verify coverage or process claims

  • With service providers who help operate our website or telehealth systems

  • When required by law, such as for public health reporting or legal compliance

We do not share your information for marketing by third parties.

6. Data Security

We use administrative, technical, and physical safeguards to protect your personal information. While no system is completely secure, we take reasonable steps to protect your data from unauthorized access, theft, or misuse.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal or health information

  • Request corrections or updates

  • Request deletion of certain information

  • Request a copy of your records

  • Withdraw consent where applicable

  • Opt out of communications or newsletters

To exercise these rights, contact us at:
woundcaredietitians@gmail.com

8. Data Retention

We retain personal and health information only as long as necessary to:

  • Provide services

  • Comply with legal and regulatory requirements

  • Maintain accurate medical records

9. Children’s Privacy

Our services are intended for adults and minors receiving clinical care with parental or guardian consent. We do not knowingly collect personal information from children without appropriate authorization.

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third parties. We encourage users to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact:

Wellness & Wound Care Dietitians LLC
Email: woundcaredietitians@gmail.com